EASTEL
It's 5G Time
Experience fast and reliable 5G for smooth gaming and streaming. Ultra Fast Mobile Plans with Free International Data Roaming
Eastel Fast
5G Internet
Experience fast and reliable 5G for smooth gaming and streaming.
1st PREPAID with Free International Roaming
Ultra Fast Mobile Plans with Free International Data Roaming
Eastel Fast
5G Internet
Experience fast and reliable 5G for smooth gaming and streaming.
1st PREPAID with Free International Roaming
Ultra Fast Mobile Plans with Free International Data Roaming
WHy choose eastel?
Experience fast and reliable 5G for smooth gaming and streaming. Ultra Fast Mobile Plans with Free International Data Roaming
Up to 24% Incentives
Earn up to 24% incentives. Stay active, grow your network and get rewarded.
Eastel Wallet
Your secure digital wallet for reloads, rewards, incentive and everyday lifestyle essentials.
eCOMM
Eastelpreneur loyalty rewards.
Cashback Rebate
Limited-time offer SIAPA CEPAT! SIAPA DAPAT!
Mobile Plans
RM 15
- 30 GB High Speed Internet
- Full Hotspot
- Unlimited calls
- 5 SMS
- Duration : 15 Days
*Fair Usage Policy @ 1000 Mins
RM 35
- 200 GB High Speed Internet
- 100GB Hotspot
- Unlimited calls
- 10 SMS
- Duration : 30 Days
*High Speed Internet can be carried forward
*Fair Usage Policy @ 1000 Mins
RM 50
- 500 GB High Speed Internet
- Full Hotspot
- 3 GB Data Roaming
- Unlimited calls
- 10 SMS
- Duration : 30 Days
*High Speed Internet can be carried forward
*Free Roaming Data (Indonesia, Singapore and Thailand)
*Fair Usage Policy @ 1000 Mins
RM 68
- 700 GB High Speed Internet
- Full Hotspot
- 5GB Data Roaming
- Unlimited calls
- 10 SMS
- Duration : 30 Days
*High Speed Internet can be carried forward
*Free Roaming Data (Indonesia, Singapore and Thailand)
*Fair Usage Policy @ 1000 Mins
RM 98
- 999 GB High Speed Internet
- Full Hotspot
- 10 GB Data Roaming
- Unlimited calls
- 10 SMS
- Duration : 30 Days
*High Speed Internet can be carried forward
*Free Roaming Data (Indonesia, Singapore and Thailand)
*Fair Usage Policy @ 1000 Mins
Upcoming Services
eSIM
Activate your plan instantly without a physical SIM card.
IoT SIM
Power smart devices, sensors, and connected systems.
SME Solutions
Mobile solutions tailored for small and medium businesses.
Postpaid Plans
Flexible postpaid options with enhanced benefits.
Brand Partnership Programs
Collaborations with brands for joint promos and rewards.
Communication Devices
Smart devices and hardware for personal and business use.
Micro Financing
Small financing solutions for users and partners.
Cross-Border Payment
Fast, secure international money transfers.
Coming Soon – More exciting services will be launched soon.
Empowering Connections Nationwide
Learn how Eastel brings fast, affordable 5G to Malaysians while creating new income streams through shared networks
Licenses & Certifications
NETWORK COVERAGE
Eastel Coverage Across Malaysia
Eastel has tested its network speed in selected locations across Malaysia, with recorded speeds from 169.28 Mbps up to 984.71 Mbps.
Actual speed may vary depending on location, device, signal condition and time of usage.
Frequently Asked Questions
1. How many numbers per IC/Passport?
5 numbers per IC, 2 numbers per passport.
2. How to choose a number?
You can select the last 4 digits during registration. SIM cards do not come with pre-set numbers.
3. How long is the validity?
The SIM is valid for 7 days after registration, followed by a 90-day grace period. RM1 extends validity by 1 day.
4. Can I earn commission without top-up?
No. You must top up based on your level to earn commission:
Lv1 – RM35, Lv2 – RM60, Lv3 – RM80, Lv4 – RM120.
5. How to check downlines?
You can check in the Agent Portal once it is available.
6. How long does port-in take?
Usually 1–3 days, but it can be as fast as 1 day.
7. How to get an invoice or report?
Contact customer service at 011-6160 1220.
8. When is commission paid?
Commission is paid on the 18th of every month.
9. How to start eCommerce (Ecom)?
Purchase the Eastel Starter Kit to activate Ecom.
10. Can the SIM be used in a router?
Yes. EZ35 can share internet using hotspot.
11. Is it really unlimited?
Refer to the FUP. If daily call usage is more than 10 minutes, it can be promoted as “Unlimited”.
12. Can Ecom points be used?
Yes, but only in Eastel Mall for products like plans, SIM cards, and top-ups.
13. Does Eastel support eSIM?
Yes, it will be available in April.
14. When is postpaid available?
Expected in Q1 2027.
15. Are the 30 SIMs tied to me or scanning?
Currently, both scanning methods are supported.
16. What if IC scanning fails?
The system may not recognize your phone. Try using another device.
17. Can I register 5 SIMs under my own downline?
Yes, the commission will be combined into one wallet.
18. Do foreigners pay more for top-up?
Yes, a 6% SST is charged for foreign accounts.
19. Can a passport be used for more than 3 months?
Only with a work or student permit. Tourists are limited to 3 months.
20. What is FUP 5GB?
It is free data included in the plan, used after the base data is finished.
21. Can users under 18 register?
Not yet. The system is being updated and will be available soon.
22. Why does port-out fail?
It may be due to an existing contract or unpaid bills. Contact customer service.
23. Why didn’t I receive the OTP after registration?
It may take up to 10 minutes.
24. Will the Eastel app support other languages?
Yes, it will be available soon.
25. No signal after registration?
Turn Airplane Mode on and off, or reinsert the SIM card.
26. What are the highest and lowest tested Eastel network speeds?
Based on selected speed test records, the highest tested Eastel network speed is 984.71 Mbps, while the lowest tested speed is 169.28 Mbps.
Actual internet speed may vary depending on location, device, signal condition, network traffic, building structure and time of usage.
27. What is Eastel’s network coverage target?
Eastel aims to reach 80% nationwide network coverage by the third quarter of 2026.
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